Frequently Asked Questions

General Questions

How does this service work?

We act as a guide to help you find the best video download service. When you paste a video URL, we'll redirect you to our trusted partner 9xbuddy.online to complete your download.

Which platforms are supported?

Through our partner service, you can download videos from YouTube, Twitter, Instagram, Facebook, TikTok, and many other social media platforms.

Is this service free?

Yes, our service is completely free to use. We provide guides and recommendations to help you find and use the best video download services, with no hidden costs or premium features.

Is it safe to use?

Yes, we only redirect you to trusted and reliable video download services. We do not store any of your data or handle the downloads directly.

Technical Questions

What video qualities are available?

Available qualities depend on the original video and platform. Generally, you can download videos in qualities ranging from 360p to 4K. Check our Video Quality Guide for detailed information about resolutions and bitrates.

Which video formats are supported?

Common formats include MP4, WebM, and MKV for videos, and MP3 or M4A for audio-only downloads. The specific formats available depend on the source platform and video. See our Format Comparison guide for more details.

Why is my download slow?

Download speed depends on various factors including your internet connection, server load, and file size. For best results, use a stable internet connection and consider downloading during off-peak hours. Check our Troubleshooting guide for more tips.

Legal Questions

Is it legal to download videos?

The legality of downloading videos depends on various factors including copyright status, intended use, and your location. Always ensure you have the right to download and use the content. We recommend checking our Safety Tips guide for more information.

What about copyright?

Respect copyright laws and content creators' rights. Only download content that you have permission to use or that falls under fair use. Some content may be protected by copyright and require explicit permission from the creator.

Safety Notice

Always prioritize safety when downloading videos. Use trusted services, keep your software updated, and be aware of potential risks. Visit our Safety Tips guide for detailed security recommendations.